Terms and Conditions

Cancellation & Postponement Policy

• Cancellation or postponements of Training Courses, Exams, Workshops or any other educational offering (hereinafter referred to as “Courses”) are subject to the following policy.


•  Foster-Melliar must be notified in writing to trainingadmin@foster-melliar.co.za within the below stipulated time frame to prevent possible penalties


• All Postponements and Cancellations will be handled as per the table below:

• Postponements are valid for a period of 6 months from the date of original booking and should the course not be attended in this time the full Course price will be forfeited and will not be refundable;


• A delegate may be substituted without any penalties at any stage at no additional charge;


• Delegates that do not arrive for the Course will forfeit 100% of the invoiced amount and full settlement will be required unless a medical certificate can be produced.


• Should a delegate leave a Course once registered for any reason whatsoever (except Medical Reasons) the full fee is payable and not refundable.

Payment Terms

• Private/Cash customers will receive confirmation of course booking, upon receipt of bank deposit slip/bank email confirmation.


• Full payment must be received prior to the commencement of the Course for Private/Cash customers


• For  corporate and account customers, Foster-Melliar has a strict 30 day payment policy from the date of invoice or Course  date whichever is the earlier.

Training conducted outside of the South African border

• Excluded (for the clients’ account)


• Airfare (return economy class fare)


• Accommodation (3 star or Tourist Class/ Standard rating or equivalent)


• Shipping for course material


• Visa


• Perdiem (USD75 per day outside SADC ZAR125 per day within SADC)


• Airport accommodation