Training Administration
Foster-Melliar is able to offload many of the frustrations experienced by individuals involved with arranging and organising training events. Borne out of a need to provide training administration services in house, Foster-Melliar is now in a position to offer our clients the same service.
Whether it be logistics that you need taken care of, or assistance with communicating with your delegates, Foster-Melliar is able to assist you. Our training administration services are divided into two main areas being; Training Administration Services and Learner Management.
Training Administration Services
Unless training and classroom events are your core business —you probably don't like the admin associated with it. In most cases you just want the training to happen —and be over with. The last thing you need is to have to worry about dietary requirements, can the room you booked handle the number of people. Organising projectors —flipcharts —pens and is there a whiteboard in the room. And the headache goes on and on.
As the name suggests, this Foster-Melliar service caters for all the training administration required to run a successful event. All or part of your admin load can be offloaded onto Foster-Melliar. Whether the training is for a client or in-house —all we need from you is; Delegate list, Trainer details, date range, special instructions, and you are good to go. Foster-Melliar makes the rest happen. Training Administration Services consists of the following activities:
- Stationary (including pens, notepads, tent cards)
- Refreshments in room
- Feedback collection and distribution
- Post event follow up
- Certificates printed
- Attendance register maintained and distributed electronically
- Computer workstations
- Online exams
- Proctors / Invigilators
- Delegate booking in database system
- Email reminders of event
- Automatic distribution of confirmed / declined info
- Distribution of maps to venue
- Arranging dietary requirements
- Wheelchair access
- Venue management
- Flights and accommodation assistance for instructors
- Equipment (including projectors/sound and video)
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Learner Management
Being in a position where one of your responsibilities is the education and skills development in your organisation can be a daunting task. Very often this responsibility falls on HR or Learning and develop-ment. Trying to organise workplace skills plans, having to wait for people to submit lists, having to know what training is available where, and who should attend. Then trying to facilitate this learning and keeping a record of training attended for various reasons like BEE ratings, Skill Levy claims and personal development —can become very tedious and very frustrating.
This is where Foster-Melliar can assist.
While in the process of BBEEE rating reviewed in 2009 and 2010, Foster-Melliar studied the process of skills development very closely. Lessons learned were documented and added to our existing knowledge of dealing with HR requirements and SETA requirements. The result is a service offering that addresses the people factor and government requirements directly while taking admin away from you and freeing up valuable time. Learner management comprises of the following focus areas:
- Job descriptions mapped to learner outcomes and career plans
- Assistance with personal development planning for your staff
- Assistance with Workplace skills plan mapping
- Most learning paths/courses available from a single provider
- Courses not currently offered will be sourced and provided under a single umbrella
Monthly reports to your company detailing the following:
- ID information of learners
- Electronic copies of attendance certificates
- Learner feedback provided electronically
- Training provider ratings
- Instructor/Facilitator feedback on delegates and venue
- Courses / sessions mapped to NQF levels and tabularised
- Monthly stats at a glance compared to lifelong stats
- BEE training tables for your learners broken down into Black, Indian, Coloured, White, Male and Female and age
- All statistics in monthly reports formatted to the appropriate SETA for your organisation
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